While real estate is generally considered a stable investment, homes can depreciate in value under certain circumstances:

• Market Conditions: Economic downturns, oversupply of properties, or declining local economy can reduce property values
• Location Changes: Deteriorating neighborhood conditions, increased crime rates, or loss of local amenities
• Physical Deterioration: Lack of maintenance, structural damage, or outdated features can decrease value
• External Factors: New construction of unwanted facilities nearby (landfills, industrial sites), environmental hazards

Protection Tip: Regular maintenance, strategic renovations, and choosing properties in growing areas can help preserve and increase your home's value over time.

Both older and new homes offer distinct advantages depending on your priorities and budget:

Advantages of Older Homes:

• Character & Charm: Unique architectural details, mature landscaping, established neighborhoods
• Location: Often in central, well-developed areas with established amenities
• Lower Price: Generally more affordable per square meter than new construction
• Negotiation Room: More flexibility in pricing, especially if repairs are needed

Advantages of New Homes:

• Modern Features: Energy-efficient systems, smart home technology, contemporary layouts
• Lower Maintenance: Everything is new with warranties, minimal repairs needed initially
• Customization: Ability to choose finishes, layouts, and upgrades during construction
• Building Codes: Meet current safety and efficiency standards

Best Value: Depends on your needs, budget, and whether you prioritize location/character (older) or modern amenities/lower maintenance (newer).

Yes, in most cases you can pay your own property taxes and insurance directly, though it depends on your financing situation:

Cash Purchase or Paid-Off Property:

• You have full control over tax and insurance payments
• Pay property taxes directly to local authorities (typically annually or semi-annually)
• Purchase homeowner's insurance independently from any provider
• Responsible for ensuring timely payments to avoid penalties or lapses in coverage

Mortgage/Loan Financing:

• Escrow Account: Many lenders require an escrow account where you pay monthly installments
• Lender Management: The lender collects funds and pays taxes/insurance on your behalf
• Waiver Options: Some lenders allow you to waive escrow if you meet certain criteria (typically 20%+ equity, good payment history)
• Additional Fee: Waiving escrow may involve a small fee or slightly higher interest rate

Advantages of Self-Payment: More control, potential to earn interest on funds before payment deadlines

Advantages of Escrow: Automated payments, no risk of missing deadlines, budgeting simplicity with consistent monthly amounts

Rental lease terms in Thailand vary based on property type and landlord preferences:

Standard Lease Terms:

• 1 Year (Most Common): Standard for condos and houses, provides stability for both parties
• 6 Months: Available for some properties, often at slightly higher monthly rates
• 2-3 Years: Long-term leases may offer discounted rates and priority renewal rights
• Month-to-Month: Flexible but typically 10-20% higher rent; requires 30-day notice to vacate

Lease Renewal:

• Most landlords allow renewal with 30-60 days notice before expiration
• Rent may be adjusted (typically 3-5% increase) upon renewal
• Early termination usually requires 1-2 months notice and may forfeit deposit

Tip: Longer leases often provide better rates and stability. Negotiate terms before signing, especially for multi-year commitments.

Rental inclusions vary by property type and landlord, but here's what you can typically expect:

Usually Included in Rent:

• Basic Structure: Use of the property, basic fixtures, and built-in appliances
• Common Area Maintenance: Upkeep of hallways, lobbies, elevators (in condos/apartments)
• Building Security: Guards, CCTV systems, access control
• Parking: At least one space (verify quantity in lease)

Sometimes Included (Verify in Lease):

• Utilities: Water is often included; electricity and internet usually separate
• Furniture: Furnished vs unfurnished affects rental price significantly
• Amenities: Pool, gym, playground access (common in condos)
• Maintenance: Appliance repairs, A/C servicing (varies by agreement)

Usually Tenant's Responsibility:

• Electricity, internet, cable/streaming services
• Phone line installation and bills
• Minor repairs and day-to-day upkeep

Important: Always clarify all inclusions and exclusions in writing before signing the lease to avoid misunderstandings.

Modifications to rental properties require careful consideration and usually landlord approval:

Generally Allowed (Often Without Permission):

• Temporary Changes: Removable wall hooks, temporary wallpaper, furniture arrangement
• Minor Decor: Hanging pictures with small nails, adding curtains, placing area rugs
• Personal Items: Adding your own furniture, decorations, plants

Requires Written Landlord Approval:

• Painting: Changing wall colors (may need to repaint to original before moving out)
• Installations: Mounting TVs, shelving, lighting fixtures
• Appliances: Adding dishwasher, washing machine, water filtration systems
• Flooring: Installing new flooring over existing surfaces

Usually Prohibited:

• Structural Changes: Removing walls, changing room layouts, altering plumbing/electrical
• Permanent Fixtures: Built-in cabinets, permanent wall modifications
• Exterior Changes: Changing facade, balcony enclosures, major landscaping

Best Practices:

• Get all approvals in writing via email or amendment to lease
• Clarify who pays for modifications and who owns them after lease ends
• Understand restoration requirements before making changes
• Use professional contractors to avoid damage and liability

Important: Unauthorized modifications may result in deposit forfeiture or repair charges. Always communicate with your landlord first.

Propland Realtor offers flexible packages designed for different user needs:

Free Package:

• Listings: 5 Property Listings
• Support: Basic Support
• Visibility: Standard Visibility
• Analytics: Property Analytics
• Access: Mobile Access
• Price: Free forever
• Best For: Individual owners or new agents testing the platform

Basic Package (THB 1,800/month or THB 21,600/year):

• Listings: 60 Property Listings
• Support: Priority Support
• Visibility: Enhanced Visibility
• Analytics: Advanced Analytics
• CRM: Lead Management
• Best For: Individual agents and small agencies

Professional Package (THB 3,200/month or THB 38,400/year):

• Listings: 130 Property Listings
• Support: Premium Support
• Visibility: Featured Listings with priority placement
• Analytics: Full Analytics Suite with detailed insights
• CRM: CRM Integration with automated follow-ups
• Best For: Growing agencies and professionals

Business Package (THB 9,900/month or THB 118,800/year):

• Listings: 550 Property Listings
• Support: 24/7 Dedicated Support
• Visibility: Premium Featured Listings with top placement
• Branding: Custom Branding options
• Integration: API Access for custom integrations
• Best For: Large agencies and enterprises

All packages include mobile access and property analytics.

We offer multiple secure payment options for your convenience:

Credit/Debit Cards:

• Visa, MasterCard, American Express, JCB
• Automatic monthly billing for subscriptions
• Secure SSL encrypted transactions
• Instant activation upon payment confirmation

Bank Transfer:

• Direct transfer to Propland Realtor business account
• Provide transaction reference for verification
• Activation within 24 hours of payment confirmation
• Available for monthly and annual subscriptions

PromptPay / QR Payment:

• Scan QR code for instant payment via mobile banking
• Real-time payment confirmation
• No transaction fees
• Immediate service activation

E-Wallets:

• TrueMoney Wallet, Rabbit LINE Pay, ShopeePay
• Quick checkout process
• Payment receipts sent via email

Security: All payments are processed through PCI DSS compliant payment gateways. We never store your complete card details on our servers.

Yes, you can change your package at any time to match your evolving business needs:

Upgrading Your Package:

• Immediate Access: Premium features activate instantly upon upgrade
• Prorated Billing: Only pay the difference for the remaining billing period
• No Downtime: Existing listings and data remain intact
• Bonus Credits: Receive additional featured listing credits when upgrading mid-cycle

Downgrading Your Package:

• Effective Date: Downgrade takes effect at the end of your current billing cycle
• Feature Access: Continue enjoying premium features until cycle ends
• Listing Limits: Excess listings will be automatically set to inactive (you choose which ones)
• No Penalties: No cancellation fees or charges for downgrading

How to Change Your Package:

• Log in to your dashboard
• Go to "My Package" section
• Select your desired package
• Review changes and confirm
• Complete payment if upgrading

Need Help? Contact our support team at info@proplandrealtor.com or call +(66) 88 952 4197 for package recommendations.

We understand that payment issues can happen. Here's our process:

Automatic Retry Process:

• First Attempt: System automatically retries payment after 3 days
• Second Attempt: Another retry after 7 days if first attempt fails
• Email Notifications: You'll receive alerts before each retry attempt
• Grace Period: Services remain active during retry period

If All Retries Fail:

• Account Status: Premium features suspended after 10 days
• Listing Visibility: Featured listings revert to standard placement
• Data Retention: Your listings and data are preserved for 30 days
• Reactivation: Update payment method and settle outstanding balance to restore service

Common Reasons for Payment Failure:

• Insufficient funds in account
• Expired or blocked credit card
• Incorrect billing information
• Bank security restrictions on international transactions

How to Resolve:

• Check your payment method details in dashboard settings
• Verify sufficient funds are available
• Contact your bank to authorize the transaction
• Update to a different payment method if needed

Need Assistance? Our billing team is available to help resolve payment issues quickly. Contact us at info@proplandrealtor.com.

Creating a property listing on Propland Realtor is simple and straightforward:

Step-by-Step Process:

• Step 1 - Basic Information:
  • Property type (House, Condo, Commercial, Land, etc.)
  • Listing type (For Sale, For Rent)
  • Price and pricing terms
  • Property title and brief description
• Step 2 - Property Details:
  • Size (square meters/square feet)
  • Number of bedrooms, bathrooms
  • Floor level, year built, furnishing status
  • Features and amenities (pool, gym, parking, etc.)
• Step 3 - Location:
  • Full address or area/district
  • Pin exact location on map
  • Nearby landmarks and facilities
  • Transportation access
• Step 4 - Photos & Media:
  • Upload at least 5 high-quality photos (recommended: 10-20)
  • Add video tour or 360° virtual tour (optional)
  • Floor plan images (highly recommended)
  • Set cover photo that best represents the property
• Step 5 - Contact & Publish:
  • Set your preferred contact methods
  • Choose viewing schedule availability
  • Review all information
  • Click "Publish" to make listing live

Tips for Success:

• Use professional, well-lit photos
• Write detailed, honest descriptions
• Highlight unique selling points
• Update listing regularly to maintain visibility

Time to Create: Most listings can be completed in 10-15 minutes. Save as draft and return later if needed.

Maximize your listing's visibility and appeal with these proven strategies:

Featured Listing Status:

• Top Placement: Appears at the top of search results
• Special Badge: "Featured" tag catches buyer attention
• Homepage Display: Chance to be showcased on main page
• Cost: Included in Standard and Premium packages, or THB 500 per listing for 30 days

Quality Photos:

• Hire professional photographer (recommended for high-value properties)
• Use natural lighting and wide-angle shots
• Show all rooms and key features
• Include exterior, common areas, and surroundings
• Add twilight/evening shots for dramatic effect

Virtual Tours & Videos:

• 360° virtual tours increase engagement by 85%
• Video walkthroughs help remote buyers
• Drone footage for large properties or great locations
• Listings with videos receive 4x more inquiries

Compelling Description:

• Start with most attractive features
• Use descriptive, emotional language
• Mention recent renovations or upgrades
• Include neighborhood highlights
• Be specific with measurements and details

Competitive Pricing:

• Research similar properties in the area
• Price realistically to attract serious buyers
• Use psychological pricing (e.g., THB 4,950,000 vs THB 5,000,000)
• Consider market conditions and seasonality

Regular Updates:

• Refresh listing every 2 weeks to boost visibility
• Update photos seasonally
• Add new features or improvements immediately
• Respond quickly to inquiries

Pro Tip: Listings with 15+ photos, virtual tour, and detailed description receive 3x more views than basic listings.

Yes, you have complete control over your listings at any time:

Editing Your Listing:

• Access: Go to Dashboard → My Properties → Select listing → Click "Edit"
• What You Can Edit:
  • All property details (price, description, features)
  • Photos (add, remove, reorder)
  • Location information
  • Contact preferences
  • Availability status
• Changes Take Effect: Immediately after saving
• Frequency: Edit as many times as needed, no restrictions
• Version History: Premium users can view previous versions

Deleting Your Listing:

• Permanent Deletion: Completely removes listing from platform
• Recovery Period: 30-day grace period to restore deleted listings
• After 30 Days: Listing permanently deleted (cannot be recovered)
• Analytics: Historical performance data retained for reporting

Alternative to Deleting - Mark as Sold/Rented:

• Keeps listing in your history for reference
• Removes from public search results
• Maintains engagement statistics
• Can be reactivated if deal falls through
• Shows your success rate to potential clients

Deactivating Temporarily:

• Hide listing without deleting
• Useful during negotiations or inspections
• Reactivate anytime with one click
• All data and photos preserved

Bulk Actions: Premium users can edit or deactivate multiple listings simultaneously through the bulk management tool.

Listing duration depends on your package and account status:

Free Package:

• Duration: 30 days from publication date
• Renewal: Manual renewal required (re-publish listing)
• Limit: Maximum 3 active listings at a time
• Expiration Notice: Email reminder 7 days before expiration

Standard Package:

• Duration: Active as long as subscription is current
• Auto-Renewal: Listings automatically renew monthly
• Limit: Up to 20 active listings
• Status: Listings deactivate if subscription lapses

Premium Package:

• Duration: Unlimited while subscription is active
• No Limits: Unlimited active listings
• Priority Queue: Listings never expire or require renewal
• Historical Access: Access to all past listings indefinitely

What Happens at Expiration:

• 7 Days Before: First reminder email sent
• 3 Days Before: Second reminder with renewal link
• On Expiration: Listing removed from public search
• Grace Period: 30 days to renew before permanent deletion

Manual Deactivation:

• Mark as "Sold" or "Rented" when deal closes
• Temporarily hide during negotiations
• Delete if no longer needed

Best Practice: Update listing status immediately when property is sold or rented to maintain credibility and avoid inquiries on unavailable properties.

Propland Realtor provides multiple channels to ensure you never miss a potential client:

Email Notifications:

• Instant Alerts: Receive email immediately when someone inquires about your property
• Lead Details: Name, contact information, message, and preferred viewing time
• Property Info: Which listing generated the lead
• Customizable: Set notification preferences in dashboard settings

Dashboard Lead Center:

• Centralized Inbox: All leads organized in one place
• Status Tracking: Mark leads as New, Contacted, Viewing Scheduled, or Closed
• Search & Filter: Find leads by property, date, status, or keyword
• Notes: Add comments and follow-up reminders for each lead

SMS Notifications (Premium):

• Text message for high-priority inquiries
• Includes lead name and property address
• Link to full lead details
• Opt-in/opt-out in settings

Mobile App Push Notifications (Coming Soon):

• Real-time alerts on your smartphone
• Quick response options
• One-tap to call or message leads

Lead Types You'll Receive:

• Direct Inquiries: Contact form submissions from listing page
• Viewing Requests: Schedule a property tour
• Phone Calls: When visitors click your phone number
• Email Clicks: When visitors click to email you
• WhatsApp/LINE: Messenger app contacts (if enabled)

Response Time Matters: Studies show that responding within 5 minutes increases conversion by 400%. Enable instant notifications to respond quickly!

Yes! Propland Realtor provides comprehensive analytics to help you understand listing performance:

Basic Analytics (All Users):

• Total Views: Number of times your listing was viewed
• Inquiries: Count of contact form submissions and calls
• Favorites: How many users saved your listing
• Last 30 Days: Activity trends over the past month

Advanced Analytics (Standard & Premium):

• Engagement Rate: Views vs. inquiries conversion percentage
• Traffic Sources: How visitors found your listing (search, direct, social media, etc.)
• Geographic Data: Where your viewers are located
• Time on Page: How long visitors spend viewing your listing
• Photo Performance: Which photos get the most views

Premium Analytics Features:

• Comparison Reports: Compare performance across all your listings
• Heat Maps: See which parts of your listing get the most attention
• Competitor Analysis: Compare your listings to similar properties in the area
• Search Keywords: Terms buyers used to find your property
• User Demographics: Age ranges and interests of viewers (aggregated data)
• Custom Reports: Export data to Excel/CSV for detailed analysis

Performance Insights:

• Suggestions: AI-powered recommendations to improve listing performance
• Benchmarking: How your listing compares to market averages
• Pricing Guidance: Whether your price is attracting or deterring viewers

Notifications & Alerts:

• Weekly performance summary emails
• Alerts when listing views drop significantly
• Suggestions to refresh or feature underperforming listings

Use This Data To: Identify which properties need better photos, adjust pricing, determine which neighborhoods are most in-demand, and optimize your marketing strategy.

Effective lead management is crucial for converting inquiries into successful transactions:

Lead Organization:

• Status Labels: Assign status to each lead
  • New - Just received, not yet contacted
  • Contacted - Initial response sent
  • Viewing Scheduled - Appointment set
  • Negotiating - Discussing terms
  • Closed Won - Deal successful
  • Closed Lost - Did not convert
• Priority Flags: Mark hot leads for immediate attention
• Tags: Custom labels (e.g., "Cash Buyer", "Investment", "First-time Buyer")

Communication Tools:

• Quick Reply Templates: Pre-written responses for common questions
• Direct Messaging: Send messages through platform (Premium)
• Contact Tracking: Log all calls, emails, and meetings
• Conversation History: View complete communication timeline

Follow-Up System:

• Reminders: Set follow-up tasks with date/time alerts
• Automated Follow-ups: Schedule automatic reminder emails (Premium)
• Smart Scheduling: Suggest optimal follow-up times based on lead behavior
• Task List: Daily to-do list of leads requiring attention

Lead Scoring (Premium):

• Automatic scoring based on engagement level
• High-score leads flagged for priority contact
• Factors: message content, viewing history, response time, budget match

CRM Integration (Premium):

• Client Profiles: Store detailed information about each lead
• Property Matching: Suggest other properties that fit lead's criteria
• Pipeline View: Visualize all leads in sales funnel
• Export Contacts: Download lead data for external CRM systems

Best Practices:

• Respond to new leads within 5 minutes if possible
• Update lead status after every interaction
• Set follow-up reminders for 24-48 hours if no response
• Personalize all communications - reference specific property details
• Ask qualifying questions early (budget, timeline, requirements)
• Keep notes detailed for future reference

Training Available: Premium members receive free webinars on lead conversion strategies and CRM best practices. Contact support to schedule.

We take lead quality seriously and have multiple measures to protect you from spam:

Anti-Spam Protection:

• reCAPTCHA: All contact forms protected by Google reCAPTCHA to block bots
• Email Verification: Leads must verify email address before message is sent
• Phone Validation: Phone numbers checked for proper format
• Rate Limiting: Prevents same user from submitting multiple inquiries rapidly
• Blacklist System: Known spam sources automatically blocked

Reporting Spam:

• Mark as Spam: Flag suspicious leads in your dashboard
• Block Sender: Prevent future contact from that email/phone
• Our Review: Flagged leads reviewed by our team within 24 hours
• Pattern Detection: We identify and block spam patterns system-wide

Lead Quality Indicators:

• Verified Badge: Shows when lead has verified contact information
• Message Length: Genuine inquiries typically have detailed messages
• Profile Completeness: Registered users vs. anonymous inquiries
• Engagement Score: Based on time spent viewing listing and browsing behavior

Common Spam Indicators:

• Generic messages ("I'm interested", no specific questions)
• Obvious fake names or email addresses
• Requests to communicate off-platform immediately
• Offers to buy sight-unseen at full price (potential scam)
• Poor grammar with urgent language

What We Do:

• Continuous monitoring of lead quality
• Machine learning to identify spam patterns
• Regular updates to spam filters
• Investigation of reported spam within 24 hours

If You Receive Spam:

• Do not engage or respond
• Mark as spam in your lead dashboard
• Block the sender
• Report to our support team if pattern continues

Guarantee: If you receive excessive spam despite our protection (5+ spam leads per week), contact us for additional custom filtering options or upgraded protection measures.